Do you require a deposit to begin?
During our first meeting, we gather key stakeholders to discuss the project’s goals, requirements, and expectations. If the Masonic organization (client) is able to provide all required content as agreed upon, setup and configuration fees will be waived.
What if my Lodge or Masonic organization doesn’t have unique content to provide?
If your Lodge or Masonic organization lacks unique content, we suggest collaborating with a local photographer to capture images of your Lodge, paraphernalia, and/or members. While a detailed history isn’t required, providing a brief list of unique details about your organization will enhance the creation of a distinctive website identity when accompanied by unique photos representative of your lodge.
How does my organization pay its invoice?
You can pay invoices online using a credit or debit card. Alternatively, for clients preferring traditional methods, payment can be mailed via regular mail, acknowledging the common requirement for Masonic organizations to issue traditional checks. Fees are invoiced on an annual basis at the beginning of each calendar year.
What happens if my website goes down?
To ensure optimal performance, our team of skilled technicians swiftly addresses any website downtime, minimizing disruptions. Depending on the cause and severity, downtime may range from a few minutes to several hours for complex technical issues. However, our integration of world-class security and management processes with Masonic Webmaster aims to prevent such occurrences and maintain peak performance. Daily backups guarantee that important content is always preserved.
How do your fees compare to industry rates?
At Masonic Webmaster, our rates are extremely competitive, if not lower, compared to industry standards, considering the quality of our products, services and the attention we offer to our clients and their websites. A significant portion of your monthly subscription fee is allocated to cover fixed operating costs for your website and to ensure the implementation of world-class security programs and best practices to keep your website and its content up-to-date and protected.
The remaining portion of your monthly subscription fee supports hours of technical labor, including monitoring these programs and carrying out managed website updates, as well as incorporating any content updates you may provide. Additional support and creative services are accessible through our Professional Creative Content Bundle.
Why do you require the handling of all website updates and management?
We often hear the same narrative about Masonic lodges encountering challenges with outdated websites or unreliable webmasters who lack an understanding of modern web design, marketing, and the nuances of the Masonic fraternity. Regardless, Freemasonry remains a brand that demands quality management and marketing for success. By consolidating access, management, and website updates in-house, we’ve observed improved website performance, enhanced security, and consistent brand continuity and equity over time, driven by a strong and unwavering vision.
Why does Masonic Webmaster utilize a comprehensive subscription-based model?
By centralizing access, management, and website updates internally, we’ve noticed a marked improvement in website performance, heightened security, and sustained brand consistency and value, all stemming from a steadfast vision. This is precisely why Masonic Webmaster has adopted a subscription-based approach to creation and management. It guarantees that Masonic organizations, which often undergo leadership changes, have a dependable, long-term solution to support their organization well into the future. Furthermore, it enables us to scale a reliable and trusted solution for the Freemasonry community effectively.
